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Freight transport is essential to modern urban civilization. No urban area could exist without a reliable freight transport system. Although the private sector is responsible for much of this system, the public sector has a vital role to play in the provision of infrastructure and the establishment of a social and legal framework within which transport can occur. Meer
The next step in the evolution of the organizational quality field, Lean Six Sigma (LSS) has come of age. However, many challenges to using LSS in lieu of, in conjunction with, or integrated with other quality initiatives remain. Meer
Although often taken for granted, safety doesn’t just happen. It requires a deep understanding of the principles of safety culture that then must be applied in all of your actions. Meer
The toughest Lean journeys are those taken in organizations that have achieved long-term success. Processes and people become fixed in their ways and exhibit a natural resistance to change. Meer
As technology has developed, computer hackers have become increasingly sophisticated, mastering the ability to hack into even the most impenetrable systems. Meer
There is one major factor that explains business actions that has thus far escaped thorough exploration. That factor is clout, or as it is more broadly understood, power. Meer
This book deals with the present and future situation with Quality and Safety management Systems (QMS and SMS). It presents new ideas, points to the basic misunderstandings in the two management systems, and covers a wide range of industries, as well as providing a practical assessment of scientific theory. Meer
This field guide can be used directly on the gemba (work area) for implementing and documenting standardized work. It promotes the "future state" of standardized work along with crucial step-by-step techniques and explanations not found in other publications. Meer
In recognition of the importance of road safety as a major health issue, the World Health Organization has declared 2011-2021 the Decade of Safety Action. Meer
Are you buying a car or smartphone or dishwasher? We bet long-term, trouble-free operation (i.e., high reliability) is among the top three things you look for. Meer
Based on the 2005 publication The Financial Appraisal Profile Model , this book discusses how the FAP model can present an integrated process for the appraisal of financial and strategic benefits and the assessment of risk in ICT (Information Communication Technology) project proposals. Meer
In the past, when goods and services were simpler, measurement of quality was self-evident. As business became more complicated, so too did the implementation of quality management and our ability to measure it. Meer
This book shows how to identify potential design errors and modify procedures in the design process to mitigate design-induced error. Real life examples are used to demonstrate the points being made. Meer
Offering a planned approach for determining cause and effect, DOE Simplified: Practical Tools for Effective Experimentation, Third Edition integrates the authors decades of combined experience in providing training, consulting, and computational tools to industrial experimenters. Meer
Change Management: Manage Change or It Will Manage You represents a substantial core guidance effort for Change Management practitioners. Organizations currently contend with increasingly higher levels of knowledge-driven competition. Meer
Part of the Toyota Production System, Kamishibai boards are simple and flexible visual controls for performing audits within a manufacturing process. When used properly, they are powerful tools for performing, managing, and auditing tasks of specific duties. Meer
Improved communication in business means higher profits. Improved communication in government means happier citizens. Improved communication in healthcare means quicker recoveries, fewer lawsuits, and happier nurses and patients. Meer
Although there are countless books available on strategic management, there are few, if any, that supply practical coverage of strategic planning, execution, and measurement until now. Meer
Challenged by stringent regulations, vigorous competition, and liability lawsuits, medical device manufactures must develop safe, reliable, and cost-effective products, and managing and reducing risk is a vital element of reaching that goal. Meer
The answer is root cause analysis, a process that allows you to find the cause of single events/problems in the workplace. The Root Cause Analysis Handbook presents a walkthrough example that illustrates the method and shows how to implement it. Meer
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