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Dealing with knowledge management, this guide aims to give the practical know-how of what is needed in the information professional/manager's mind. It also includes helpful tools developed by the author, such as knowledge audit instruments, knowledge access and sharing surveys, and techniques for determining knowledge management success. Meer
This is the first volume of a multi–volume set of veterinary practice leadership and management resources. Veterinarians will discover the concepts and tools that can enable them to help the staff in their practices develop into a team, one that eagerly responds to changes in the marketplace and is committed to improvement. Meer
The importance of energy management has grown in recent years due to the heightened awareness of the impact of energy use on the environment and its very real impact on a company’s bottom line. Meer
Interest in the study of family business has increased significantly over the last decade. The research on this subject - and the related subject of entrepreneurship - has developed in parallel within a number of different disciplines, making it the perfect candidate for an annotated bibliography. Meer
The second volume of Building the Successful Veterinary Practice shows how to: apply the leadership skills and tools presented in Volume 1 to the veterinary practice of today and tomorrow; integrate leadership into new programs and net producing procedures; create and maintain a successful veterinary practice that will prosper well into the new century. Meer
Over the last several decades, improvements in software development tools and methods have allowed geographically and culturally diverse groups to come together in global software development teams. Meer
Does your staff deliver the highest quality service possible?Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Meer
Examines ways of improving public administration. This book looks at management and efficiency in government, decentralization and the influence of the marketplace. Meer
Signs are critically important in all forms of activity, including business, because they establish what it is to be human. Without signs we could not think, we could not communicate what we think and we could not ensure that we collaborate together in our work, home and leisure. Meer
The arts have faced big changes in recent years. This book explores the changes driven by the crisis of the welfare state and the privatization of public entities. Meer
Leaders extol the value of pursuing challenging goals, but evidence suggests that this leads to disaster as often as success. Drawing upon real-life stories, including the Mount Everest Climbing Disaster, the author shows how destructive goal pursuit can cause the breakdown of learning in teams and calls for rethinking the role of the leader. Meer
Distinctively links stress, self- esteem, health and work as a way to develop individual and organizational strategies for dealing with stress. It proposes an innovative concept of organizational self- esteem and a new philosophy for managing companies in order to create an establishment that is healthy emotionally, economically and ethically. Meer
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