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“Great retailers are great at service. No exceptions. This book offers a wealth of insight into delivering excellent retail service.”
---Leonard L. Meer
Introduces principled leadership theory and offers practical case studies. The demands for principled leadership have become increasingly vocal, if not desperate, as ethical crises plague organizations and individuals. Meer
This book examines the development of the NBA and its clubs, how each club has performed, and to what extent each has prospered and succeeded as a business enterprise despite competition for market share. Meer
Gain a practical prescription for both private and public organizations to remediate threats and maintain a competitive pace to lead and thrive in an ever-shifting environment. Meer
Examines the complexities and challenges present in improvising the learning process in education programmes. This publication highlights real-life experiences, theoretical concepts, and practical applications within the field, as well as the role of information technologies in management education and training programmes. Meer
The articles in this book constitute the proceedings papers from the IFIP WG 8.2 Working Conference, "IS2000: The Social and Organizational Perspective on Research and Practice in Information Technology," held June 1 0-12, 2000, in Aalborg, Denmark. Meer
Towards collaborative business ecosystems Last decade was fertile in the emerging of new collaboration mechanisms and forms of dynamic virtual organizations, leading to the concept of dynamic business ecosystem, which is supported (or induced ? Meer
When it comes to managing cybersecurity in an organization, most organizations tussle with basic foundational components. This practitioner’s guide lays down those foundational components, with real client examples and pitfalls to avoid. Meer
This book is meant to provide a glimpse into differing facets of organizational management that allows for continued success through refinement of skills promoting operational awareness in today’s rapidly evolving world of business. Meer
Managing IT Performance to Create Business Value provides examples, case histories, and current research for critical business issues such as performance measurement and management, continuous process improvement, knowledge management, risk management, benchmarking, metrics selection, and people management. Meer
The book covers all knowledge areas from the BABOK®, Third Edition, and is designed to be a study guide for the CBAP® certification from IIBA™. It includes over 300 sample questions. Meer
Become the leader you've always wanted to be with this essential guide, and learn how the latest research can help you lead your team effectively for the best possible creativity and productivity. Meer
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