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The most helpful blAnd of theory and nuts–and–bolts practice I′ve seen.
?William E. Cameron, director, Philadelphia YMCA Management Resource Center
Brings together in one volume the best concepts and methods to attract and satisfy customers, communicate an organization′s message distinctly and effectively, and solve membership and program enrollment and retention problems. Meer
Show your team how to chart its own course, evaluate its progress, and self–correct.
Many books talk about teamwork, but few address the actual process of creating and managing effective teams. Meer
Discover how top health care leaders envision the decades ahead and ensure your future as a 21st century health care leader. The 21st Century Health Care Leader brings together today′s most influential and successful health care professionals whose valuable insight will assist current and future leaders exchange reactivity for proactivity, remain effective, and transform their organizations. Meer
Learn how you can harness your inner spirit to help yourself and those around you approach work with a renewed sense of purpose and satisfaction. In this book, Moxley shows how spirit can spawn a more vital and vibrant kind of leadership–one that, in turn, promotes the creativity, vitality, and well–being of others. Meer
A detailed account of how and why the diverse groups of INDEPENDENT SECTOR came together, what it has taken to keep them together, and what they have been able to achieve through collaboration. Meer
"The Policy Governance Fieldbook is not a theoretical treatise, but a practical study. Its authors are concerned with real people in real organizations with real challenges. Meer
Base your leadership development programs on proven–to–work techniques. In Building Leaders, authors Conger and Benjamin examine the very best practices of American and foreign companies to present a comprehensive plan for developing leadership talent at every organizational level. Meer
The well–being of any nonprofit organization rests first with its volunteer board of directors. This book offers board members the guidance they need to successfully govern their organizations––no matter what type or size of nonprofit they may lead. Meer
Get immediate answers to your toughest workplace questions!
In our information–flooded workplace, smart managers, supervisors, administrators, and executives need to get the right answers to their questions––in a hurry! Meer
One of the most renowned thinkers and insightful writers on leadership of our time, Harlan Cleveland has seen numerous trends come and go and weathered many drastic changes in leadership and management–from the rise of the "company man" to the advent of the leaderless, self–managed organization. Meer
In
Boardroom Excellence, author Paul Brountas, a corporate attorney with more than forty years experience, discusses the qualities and components of effective boards in today s post–Enron environment. Meer
In this groundbreaking book, organizational effectiveness experts Edward Lawler and Christopher Worley show how organizations can be built to change so they can last and succeed in today s global economy. Meer
This fascinating book demonstrates that to be a good communicator and therefore an effective manager, a person must have five qualities in order to be viewed as totally credible competence, character, composure, sociability, and extroversion. Meer
Does your staff deliver the highest quality service possible?Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Meer
Stay up to date with the most effective practices in tourism demand forecasting!
Tourism Forecasting and Marketing presents vital, up-to-date research on the latest practice and applications of tourism demand modeling and forecasting. Meer
Of all the skill sets that support the shift from a traditional management role to a more collaborative approach, none is more relevant than that of the role of the facilitator. Meer
During the last two decades, there have been many reports about the success and failure of investments in ICT and information systems. Failures in particular have drawn a lot of attention. Meer
Telecommunications will face a tremendous challenge in the coming years to be able to design, architect, and manage networks in such a rapidly evolving industry. Meer
Learning plays a fundamental role in the production planning and growth of all organizations. With the need for more rapid changes in the global economy, the management of organizational change is a key factor in sustaining competitiveness in today's economy. Meer
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