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This insightful book shows you how to deal with an issue as old as the library profession: interacting with problem patrons. It looks at this fact of life that affects almost every facet of library work and provides practical solutions--some developed within the field and some borrowed from other professions--that will improve reference services for those you serve and make the work of your library staff less stressful, more productive, and increasingly meaningful. Meer
Recent developments in telecommunications have led to new developments in tele-services, particularly tele-health and tele-education, for the benefit of those living in either the developed world or the less developed world. Meer
Learn how personal and organizational conflicts can be resolved by listening closely to the ′stories′ people tell when they are in conflict, understanding why people tell their stories in the ways they do, and creating a third story that brings them together. Meer
At last––the definitive one–stop guide for anyone who wants to know what mediation is and how it works.
The Mediation Field Guide is a comprehensive primer that is filled with practical strategies for elevating conflict resolution to a process that can effectively resolve business, personal, community, and institutional disputes on multiple levels. Meer
Effective science communication is no easy task. While the effective conveyance of technical knowledge presents formidable roadblocks to sharing scientific knowledge and discoveries, certain communication tools like video and film production help to bridge this gap. Meer
This book provides a comprehensive overview of the practice of sustainability through a diverse range of case studies spanning across varied fields and areas of expertise. Meer
This book engages in a critical discussion on how to respect and promote patients’ autonomy in difficult cases such as palliative care and end-of-life decisions. Meer
This book explores new perspectives on how to improve the chances of success regarding capacity building in developing and emerging countries. Drawing on lessons learned in the course of six decades of capacity building research and practice, it identifies the required conditions for the success of capacity building efforts, and suggests that a radical change in mindset has become a critical aspect in developing countries. Meer
This book treats the notion of morphisms in spatial analysis, paralleling these concepts in spatial statistics (Part I) and spatial econometrics (Part II). Meer
This interdisciplinary book ties the historical work of Descartes to his successors through current research and critical overviews on the neuroscience of consciousness, the brain, and cognition. Meer
This book engages in a critical discussion on how to respect and promote patients’ autonomy in difficult cases such as palliative care and end-of-life decisions. Meer
This book introduces the concept of n-Culturalism – a play on the notation of sub-sample size indicating that multiple and different samples can exist within a body of work/research. Meer
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