Op werkdagen voor 23:00 besteld, morgen in huis Gratis verzending vanaf €20

Value Creation of Firm-Established Brand Communities

Paperback Engels 2009 2010e druk 9783834921239
Verwachte levertijd ongeveer 9 werkdagen

Samenvatting

Philipp Wiegandt empirically analyzes the effects the creation of a firm-established brand community has on the brand loyalty and word-of-mouth communication of its members over time. He finds that establishing a firm-established brand community creates value for both – the company and their customers.

Specificaties

ISBN13:9783834921239
Taal:Engels
Bindwijze:paperback
Aantal pagina's:211
Uitgever:Gabler Verlag
Druk:2010

Lezersrecensies

Wees de eerste die een lezersrecensie schrijft!

Inhoudsopgave

The evolvement and classification of communities over time; The characteristics of brand communities; The implications of brand communities for consumers and companies; The brand loyalty effects of firm-established brand communities; Firm-established brand communities as an organisational form to open up innovation processes

Managementboek Top 100

Rubrieken

Populaire producten

    Personen

      Trefwoorden

        Value Creation of Firm-Established Brand Communities