A Risk-Benefit Perspective on Early Customer Integration

Paperback Engels 2007 2007e druk 9783790819618
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Samenvatting

Customer integration in the early innovation phase, considered the method of choice in theory and practice, has shown unexpected side effects that may even outweigh its recognized advantages. As a result, management needs to be able to assess in advance whether the involvement of customers will add overall value to an innovation project. This book develops a mathematical formula to support this decision.

Specificaties

ISBN13:9783790819618
Taal:Engels
Bindwijze:paperback
Aantal pagina's:244
Uitgever:Physica-Verlag HD
Druk:2007

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Inhoudsopgave

Literature review of key issues.- Development of an analysis model for a risk-benefit balance.- Case studies on early customer integration.- Characteristics of successful early customer integration.- Managerial recommendations for advisable envisaged customer integration.- Conclusion.

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        A Risk-Benefit Perspective on Early Customer Integration