Implementing IT Processes

The Main 17 IT Processes and Directions for a Successful Implementation

Paperback Engels 2015 2014e druk 9783658047726
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Samenvatting

Information Technology plays a major role in our society. Due to system integration and process automation, a company has to rely on performant information systems. To achieve this objective, it is important to have relevant IT processes in place on the one hand to ensure current operation and on the other hand to enable the successful introduction of new technologies. Once IT processes are defined and described, interrelations become visible, which allow to gain an appropriate level of maturity.

Specificaties

ISBN13:9783658047726
Taal:Engels
Bindwijze:paperback
Aantal pagina's:200
Uitgever:Springer Fachmedien Wiesbaden
Druk:2014

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Inhoudsopgave

<p>The IT Process Map - Process Dependencies - IT Governance and Process Roles - Functional Groups: Strategic Decision Making, Planning &amp; Controlling, Account Management, Change Implementation Implementation, IT Operation &amp; Configuration Management, Supplier Management, IT Support - Introduction of Standard IT Processes - Process Performance Indicators and Reporting - Evaluation of Process Maturity</p>

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        Implementing IT Processes