The Power of the Tale – Using Narratives for Organisational Success

Acknowledgements
<br />
<br /> 1 Stories in Action
<br />
<br /> Resistance to story–telling
<br />
<br /> How story–telling works its magic
<br />
<br /> Types of narrative
<br />
<br /> Ways of creating stories
<br />
<br /> Story–telling skills
<br />
<br /> Seven histories
<br />
<br /> The rest of the book
<br />
<br /> What readers will get from the book
<br />
<br /> 2 M4 Technology –
<br /> Stories for Truth and Trust
<br />
<br /> Communication
<br />
<br /> This chapter
<br />
<br /> A theory of truth and trust
<br />
<br /> Practices and stories
<br />
<br /> Accept vulnerability
<br />
<br /> Seek empathy
<br />
<br /> Seek transparency
<br />
<br /> Promote dialogue
<br />
<br /> Avoid groupthink
<br />
<br /> Support truthful politics
<br />
<br /> Conclusion
<br />
<br /> 3 AutoCorp –
<br /> Learning
<br />
<br /> Individual learning
<br />
<br /> AutoCorp: the past
<br />
<br /> AutoCorp: stories for the future
<br />
<br /> A training tale
<br />
<br /> A coaching tale
<br />
<br /> A mentoring tale
<br />
<br /> A cautionary tale about not learning
<br />
<br /> Conclusion
<br />
<br /> 4 Themis –
<br /> Using Stories in a Professional Development Community
<br />
<br /> Lyn′s story
<br />
<br /> Perspectives and practices
<br />
<br /> The history of Themis
<br />
<br /> A note on written stories
<br />
<br /> Conclusion
<br />
<br /> 5 Matters of Life and Death –
<br /> Using stories in the National Health Service
<br />
<br /> Value conflicts
<br />
<br /> Embracing error
<br />
<br /> Trusting your judgement
<br />
<br /> A positive approach to dilemmas
<br />
<br /> Stories about stories
<br />
<br /> Barchester District
<br />
<br /> Complexity
<br />
<br /> Conclusion
<br />
<br /> 6 AutoCorp –
<br /> Evolving
<br />
<br /> Facilitating change
<br />
<br /> Coping with complexity
<br />
<br /> Another virtuous circle
<br />
<br /> AutoCorp′s change programme
<br />
<br /> Uncertainty
<br />
<br /> Ambiguity
<br />
<br /> Self–organising change at AutoCorp
<br />
<br /> An experiment in self–organisation
<br />
<br /> Conclusion
<br />
<br /> 7 LIFT –
<br /> Stories for Innovation
<br />
<br /> The London International Festival of Theatre
<br />
<br /> Imagination, vision and stories
<br />
<br /> Stimulating your imagination
<br />
<br /> Making connections
<br />
<br /> The right space to tell the tale
<br />
<br /> Boundary spanning
<br />
<br /> Building an organisation
<br />
<br /> Expanding the vision
<br />
<br /> Renewing the vision
<br />
<br /> Conclusion
<br />
<br /> 8 Kenya –
<br /> Scenarios for a Country′s Future
<br />
<br /> The Mont Fleur scenarios
<br />
<br /> The benefits of scenarios
<br />
<br /> Kenya
<br />
<br /> Story–telling and scenarios
<br />
<br /> Mount Kenya Safari Club
<br />
<br /> The research workshop
<br />
<br /> Detoxifying the mind
<br />
<br /> Further workshops –
<br /> Lake Baringo, Mombasa and Amboseli
<br />
<br /> The scenarios
<br />
<br /> Influence of the scenario project
<br />
<br /> Conclusion
<br />
<br /> 9 Thinking about Stories
<br />
<br /> Story characteristics
<br />
<br /> Stories in organisations
<br />
<br /> Stories and learning
<br />
<br /> Stories and society
<br />
<br /> Conclusion
<br />
<br /> 10 Tools and Techniques for Story Use
<br />
<br /> A note on ethics
<br />
<br /> Chapter format
<br />
<br /> Story–telling frameworks and starting points
<br />
<br /> Workshop games and activities
<br />
<br /> Developing your own skills
<br />
<br /> A note on story–telling and organisational research
<br />
<br /> Conclusion
<br />
<br /> 11 The Future of Story–telling in Organisations
<br />
<br /> Key points from the seven histories
<br />
<br /> What we learned while writing this book
<br />
<br /> Story–telling and complexity
<br />
<br /> Respect for other people
<br />
<br /> Art and emotion
<br />
<br /> Negative possibilities
<br />
<br /> Story–telling and sustainability
<br />
<br /> References
<br />
<br /> Further Reading and Resources
<br />
<br /> Index of Stories
<br />
<br /> Subject and Author Index