Donna Cutting
The Celebrity Experience
Insider Secrets to Delivering Red Carpet Customer Service
Gebonden Engels 2008 9780470174012
Verwachte levertijd ongeveer 9 werkdagen
Samenvatting
The Celebrity Experience combines the best practices of the business world with those of the celebrity world to create a practical and proactive guide for anyone who wants to bring their business s internal and external customer service to the level of star treatment. Based on the unique ways celebrities are treated, the book shares techniques you can use to treat your customers to a red–carpet experience, guaranteeing repeat business and stellar word of mouth.
Specificaties
ISBN13:9780470174012
Taal:Engels
Bindwijze:gebonden
Aantal pagina's:256
Uitgever:John Wiley & Sons
Hoofdrubriek:Reclame en verkoop, Algemeen management
Lezersrecensies
Wees de eerste die een lezersrecensie schrijft!
Inhoudsopgave
Applause.
<p>Preface.</p>
<p>Chapter One. The Chicago Pizza Principle.</p>
<p>Chapter Two. Red Carpet Arrivals.</p>
<p>Chapter Three. Give Em Their Chicken Soup.</p>
<p>Chapter Four. The Star of Your Show.</p>
<p>Chapter Five. Star Power.</p>
<p>Chapter Six. Are You Anybody?</p>
<p>Chapter Seven. The Celebrity Next Door.</p>
<p>Chapter Eight. Branding Ovations.</p>
<p>Chapter Nine. The Booger Principle.</p>
<p>Chapter Ten. Be an A List Customer.</p>
<p>Chapter Eleven. That′s A Wrap.</p>
<p>Resources.</p>
<p>About the Author.</p>
<p>Second Wind Dreams.</p>
<p>The Celebrity Experience Hall of Fame.</p>
<p>Citations.</p>
<p>Preface.</p>
<p>Chapter One. The Chicago Pizza Principle.</p>
<p>Chapter Two. Red Carpet Arrivals.</p>
<p>Chapter Three. Give Em Their Chicken Soup.</p>
<p>Chapter Four. The Star of Your Show.</p>
<p>Chapter Five. Star Power.</p>
<p>Chapter Six. Are You Anybody?</p>
<p>Chapter Seven. The Celebrity Next Door.</p>
<p>Chapter Eight. Branding Ovations.</p>
<p>Chapter Nine. The Booger Principle.</p>
<p>Chapter Ten. Be an A List Customer.</p>
<p>Chapter Eleven. That′s A Wrap.</p>
<p>Resources.</p>
<p>About the Author.</p>
<p>Second Wind Dreams.</p>
<p>The Celebrity Experience Hall of Fame.</p>
<p>Citations.</p>
Anderen die dit kochten, kochten ook
-
Marc Dijk€ 19,95 -
Jordi Bron€ 24,95
-
Richard van Kray€ 22,99
-
Mark Soons€ 20,00
-
Michael van Wier€ 36,98
-
Jos Burgers€ 19,95
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan