Acceptance of Remote Services

Perception, Adoption, and Continued Usage in Organizational Settings

Paperback Duits 2009 2010e druk 9783834919571
Verwachte levertijd ongeveer 9 werkdagen

Samenvatting

Nancy V. Wünderlich employs a multi-method approach comprising an international qualitative study in Germany, USA and China and a longitudinal quantitative study to analyze remote services. She develops the Interactive Technology-Mediated Service Model (ITSUM) to provide a comprehensive approach of explaining both initial acceptance and repeated, continued usage of remote services in organizations.

Specificaties

ISBN13:9783834919571
Taal:Duits
Bindwijze:paperback
Aantal pagina's:262
Uitgever:Gabler Verlag
Druk:2010

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Inhoudsopgave

Conceptual Framework: Remote Services in Context of Technology-Mediated Services.- Theoretical Framework for Remote Service Adoption and Continued Usage.- Methodological Superstructure and Empirical Setting.- Qualitative Exploratory Interview Study.- Hypotheses Development.- Quantitative Studies.- Summary and Conclusions.

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        Acceptance of Remote Services