Mastering the Challenges of Leading Change
Inspire the People and Succeed Where Others Fail
Gebonden Engels 2015 1e druk 9781119102205Samenvatting
Conquer every change initiative by inspiring the right people with the best strategies and tools
'Mastering the Challenges of Leading Change' provides managers with an informative, insightful guide to leading a transition through change effectively. This motivating guidebook shows you why change agents aren′t the same as project leaders, and how to get the tools, strategies, and people you need at the helm of your initiative to build a much stronger, more effective organization.
This practical guide gives you hands–on learning experience by sharing the author′s firsthand experiences some at Fortune 500 companies formulating and implementing the set of philosophies and practices that became the ultimate approach to leading transitions that gained him broad recognition in the industry. From modeling your own strategy based on his proven methods, to executing an initiative in manageable parts, to ushering in the new paradigm this complete road map fully prepares you to lead with confidence from start to finish by showing you how to:
- Internalize the critical skills all accomplished change agents possess
- Assess and navigate the difficult aspects and politics of a change initiative
- Identify and manage the productive and challenging types of personalities involved in a change initiative
- See past obstacles and lead effectively in a crisis
Leading from where the action takes place is one of the remarkable traits that make the author and his approach so successful. Keep Mastering the Challenges of Leading Change at your side from your first planning sessions in the boardroom until you roll up your sleeves in the final days of the transition, and you′ll never be in doubt.
Trefwoorden
verandering leiderschap verandermanagement organisatieverandering cultuur strategie communicatie weerstand leidinggeven teams politiek persoonlijk leiderschap vertrouwen persoonlijke effectiviteit stakeholdermanagement motivatie crisismanagement invloed organisatie talentontwikkeling alignment besluitvorming transformationeel leiderschap frontlinie betrokkenheid feedback organisatiecultuur succesfactoren innovatie implementatie coaching
Trefwoorden
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Inhoudsopgave
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Acknowledgment
Introduction: It Ain’t Easy Being Green
PART I: PRIORITIES
1. Set a Course for Change
-The Three Questions
-Assessing the Culture
-Ghosts, Hubs, and Mavericks
-Wisdom from the Front Line
-Measure Leaders by Their Front-Line Relationships
-The Importance of Looking Outward
-The Value of Conviction
2. Create the Core Team
-Who’s Not on the Team
-The Two Questions That Count
-Picking the Program Leader
-Two Key Roles That Are Too Often Ignored
-Moving beyond “Off with Their Heads”
-Don’t Partner with Cab Drivers
-Team Diversity
3. Set Expectations and Decide Where to Start
-A Tour of the Matrix
PART II: POLITICS
4. Become a Communicator
-Never Soft-Pedal
-Brush Up Your Speaking Skills
-When to Tell Tales
5. Craft Messaging That Motivates
-Become an Amateur Anthropologist
6. Overcoming Resistance
-The Many Faces of Resistance
-The Fifth Type of Resister: The Machiavelli
-Removing a Toxic Player
-Cleaning Up the Sludge
-Influencing the Narrative on the Front Line
PART III: PEOPLE
7. Reading Minds and Other Methods for
-Assessing Progress
-Read Faces, Not Reports
-Adjust for Culture
-Never Kill the Messenger
-Combating Groupthink with Anonymous Feedback
-Third-Party Evaluations
-Don’t Forget Your Hubs
8. Alignment and Group Dynamics
-The Six-Pack Approach
-Alignment Sessions
-When and How toMake an Executive Decision
-Brokering Deals
-The Importance of Reaching Up
9. Master the Humble Art of Building Trust
-Building Inner-Circle Relationships
-Step Outside of Your Own Boundaries
-Eight Practices for Building Trust
-Put Your Pride to the Side
PART IV: PERSEVERANCE
10. Put Out Every Fire
-Forming a Crisis Management Team
-Getting in the Trenches
-In Crisis, Don’t Ever Make It about You
-How to Elevate a Discontented Team
-Step into Your Power
11. Institutionalize and Leverage Change
-Why Organizations Lose Their Focus
-Evolving the Culture
-Making Metrics Matter
-The Power of Documentation
-To Leverage Change, Keep Tearing Down Walls
12. Developing Talent as a Sponsor
-Whom to Sponsor?
-Awaken New Leaders
-Develop Their Personal Brand
-Put Them in the Hot Seat
-When Sponsorship Fails
-Provide Air Cover for Risk Taking
Epilogue
About the Author
Index
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